Support and study groups

Go to E-learning → Support (formerly the Intervention centre).

Support is the page for doing something about a gap. The Dashboard shows where learners are struggling and who needs a teacher; its Plan support buttons open Support with that class, topic and learner already chosen. Learning reports holds every printout. The class and period you choose follow you between the three pages, and Print opens Learning reports with the same choices.

Choose a gap

1. Choose the Class. Use Subject to narrow the list, or keep All subjects.
2. Gaps in class lists the class’s topics, the ones most learners are stuck on first. Each shows how many learners are below Meeting expectations and the class average, with a bar in the same colours as the Learning reports heat map. Choose more topics to see the rest.
3. Choose a gap. Learners × topics shows each learner’s mastery on that topic and five other big gaps, lowest first for the chosen topic. Choose a column heading to switch topic, and Show all to see every learner in the class. An empty cell (·) means no scored evidence yet, not zero.

Make a study group

The Create a study group panel has three steps:

1. The gap: the topic you chose.
2. Learners: ShuleOne suggests the 12 lowest learners below expectations on the topic, plus a learner you came from on the Dashboard. Tick or untick learners in the grid, or remove them with ×. The green note says how many already have a ShuleOne learning plan with quests and the AI tutor; the group adds your teaching on top of that work.
3. Save: check the name and choose Create group. ShuleOne saves the learners’ current mastery as the group’s starting point.

Then choose Assign practice to give the group work. Your class’s saved groups appear at the bottom of Support with their starting and latest results once they have been checked again.

Study groups page

Open it from Support with Assign practice or Assign work, message parents and see outcomes. It turns marked CBC evidence into a focused support workflow. It combines teacher rubrics, marked assignments and tests, LMS quests, past papers or exams, and learning-game results where each item has a verified CBC sub-strand. Work in one class and one subject at a time so that unrelated learning areas are never mixed into the same decision.

Virtual Labs are listed as lesson resources, but they do not contribute to mastery until a scored learner attempt is recorded. Coding pathway marks also remain in the coding report rather than being mixed into academic subject mastery.

Review a class and subject

1. Choose the Class. The Subject list immediately changes to show only subjects offered in that class.
2. Choose the subject. ShuleOne analyses all available evidence automatically. Use Exam reference only when you need the past-paper or exam part of the evidence to come from a particular reference; classroom, assignment, LMS and learning-game evidence still contributes.
3. Use Priority map to see the weakest sub-strands first. Each card shows the evidence average, how many learners have mapped evidence for that area, and the number below the intervention threshold. An average based on one learner is never presented as a whole-class average.
4. Switch to Mastery profiles to compare learners against the same sub-strands. Each circular result shows combined mastery and its colour band. Teacher-rubric-only results use the CBC bands BE (Below Expectation), AE (Approaching Expectation), ME (Meeting Expectation) and EE (Exceeding Expectation) instead of converting a category into a misleading percentage. Blended numeric evidence remains a percentage. The small source letters explain the evidence: T teacher rubric, A assignment or test, Q LMS quest, P past paper or exam, and G learning game.

The coverage note confirms how many active learners were loaded and how many currently have sub-strand-tagged evidence. A learner row with missing circles is still loaded; it means no scored, tagged result exists for those areas, not zero mastery. Search by learner name or admission number, and use the learner and area controls to move through a large class without introducing a vertical page scroll.

The subject rail, priority map, mastery heatmap and guided action panel remain inside the available screen height on a desktop. Their paging controls replace the previous long vertical page.

Create a support group

The right-hand panel guides the decision in three steps:

1. Select one or more focus areas from the Priority map or the Mastery heatmap headings.
2. Choose Use suggested cohort to select learners whose mastery is below the threshold in any chosen area. You may add or remove individual learners in the heatmap.
3. Enter a clear group name and choose Create group. ShuleOne saves the current mastery as the baseline for later comparison.

Open Saved groups to assign focused practice, check whether families are reachable, notify parents and measure the latest result against the saved baseline. The outcome tiles show the starting point, current result, completed practice and observed change. A missing reassessment is reported as Awaiting review; it is never treated as zero improvement.

When assigning practice, choose a paper made for the same class as the support group. ShuleOne stops the assignment if the paper belongs to another class and asks you to choose a matching one. Learners must be both in the saved group and in the paper’s class before the work appears in their task list.

Download PDF reports

When a revision plan is unavailable

An empty plan and an unavailable plan mean different things. If the service cannot read a learner’s or class’s plan, retry when it becomes available; do not interpret the error as evidence that no support was assigned. A genuinely empty plan still displays the normal no-plan state. Class plan views are restricted to the learner’s current school.

The next reporting update preserves this distinction when plans are shown in the LMS.

Choose Reports at the top of the Intervention Centre. The available PDFs are:

• Class summary — the selected class and subject, priority sub-strands, evidence coverage and recommended cohort size.
• Intervention impact — the saved group’s focus areas, support that was assigned, assignment completion, baseline mastery, latest mastery and learner-level change.
• Learner impact — a family-ready before–support–now view for one learner, followed by their mastery profile, priority gaps and recommended follow-up. Select a class and subject before generating this report.

You can also download PDF report directly from a saved group’s actions. Intervention PDFs are marked confidential because they contain learner performance information. Store and share them according to the school’s learner-data policy.

What’s new - 7 September 2026

• Support groups can only receive papers targeted to the same class. Group membership can no longer make another class’s paper visible to a learner.

1 September 2026

• The mastery view now confirms the complete active roster separately from evidence coverage and includes learner/admission-number search.
• Averages state how many learners contributed evidence, and rubric-only results display CBC bands rather than repeated percentage equivalents.

31 August 2026

• Mastery now combines all scored, sub-strand-tagged classroom, assignment, LMS, past-paper/exam and learning-game evidence, with source letters shown beside each result.
• Circular mastery profiles replace the previous spreadsheet-style heatmap.
• Teacher, cohort and learner reports now show Before, Support used and Now, and keep an honest waiting state until follow-up evidence exists.

27 August 2026

• The Intervention Centre is now a single subject cockpit with an embedded Priority map, required Mastery heatmap and guided cohort workflow.
• Selecting a class now limits the subject list to that class.
• Paging keeps the desktop workspace within the screen instead of producing a long mixed-content page.
• Class summary, cohort progress and learner support reports are now available as PDFs.

Suggest groups from shared gaps

Select a class and subject, then Analyse class → Suggest study groups. ShuleOne places each learner with measured mastery below the support threshold into a group for their lowest measured learning area, with up to six learners per group. Review the names and shared focus in the confirmation before saving. These suggestions use recorded evidence; they are not an AI diagnosis. Secure learners and learners without evidence are excluded. Teachers can still create their own groups.

Print a class evidence pack

Choose Reports after selecting a class and subject:

• Learning heatmap prints the coloured learning-area matrix, including unmeasured cells.
• Study groups prints circular seating plans and named rosters with a shared focus. It uses active saved groups; if none exist, it prints suggestions for teacher review. Groups with more than six members are split across seating circles.
• Learning digest summarises saved support groups for the class, with baseline, current mastery, measured learner coverage and observed change.

The dashboard also lets you select a saved group and compare its baseline with current mastery. Open the Intervention Centre for learner details and printed reports. Improvement following practice is an observation, not proof that AI caused the change.

What’s new — 9 September 2026

The Intervention Centre is available across curricula when assessments are enabled. Mapped subjects and learning areas are required. Shared-gap group suggestions, seating-circle PDFs, printable heatmaps and a class learning digest are now included. Reports use the same printable layout for all schools.

Automatic class selection

When you open the Intervention Centre, it selects the first active class. It selects the first available subject and loads its learning evidence automatically. You can change either selection using the filters. Links to a specific class keep that class selected, and refreshing the workspace preserves your current selection.

What’s new — 9 September 2026

The Intervention Centre now opens with a class selected and loads its subject evidence, so schools with configured classes no longer start on the Choose a class screen.

What’s new — 9 September 2026: study-group review

Suggest study groups now opens a card-based review. Each card shows the shared learning gap, the learner count and a separate row for each learner. The totals show the suggested group count and unique learners across those groups.

Scroll inside the review to inspect every group. Save groups and Cancel remain visible at the bottom. Saving creates all suggested groups; cancel or close the window to return without saving. Cards use two columns on desktop and one on narrow screens.

What’s new — 9 September 2026: faster workspace loading

The class workspace loads independently of the exam and saved-group lists. The first active class is selected unless the page was opened with a specific class. Switching subjects cancels the previous heatmap request.

WhatsApp reach details load when you open Saved groups, for the group currently displayed. Moving between groups loads their details as needed. Refresh reloads class evidence and lists, and clears saved reach details. A failed secondary request does not prevent available class evidence from appearing.

What’s new — 9 September 2026: reports with support evidence

The Study groups PDF now combines seating plans with shared learning gaps, recorded practice, learner completion, baseline/latest mastery and observed change. Groups larger than six use separate seating sets. Group outcome totals refer to the whole saved group.

Unsaved suggestions show proposed teaching steps and explicitly state that no saved group baseline or impact is available. Assigned or published work does not prove completion. Classroom sessions that were not recorded in ShuleOne are not presented as completed work. Use the cohort report for the full roster, including saved members no longer in the selected class heatmap.

Printed reports do not include a demonstration or simulated-data notice.

Director reports — 9 September 2026

Open Reports. Start with School academic review for a whole-school review. Choose Last 7 days, Last month, or custom dates of up to 366 days. The PDF compares the selected dates with the preceding period of the same length. It highlights low results, declining learners, incomplete evidence and recommended actions for the subject teacher.

Report	Use it to answer
School academic review	Which class/subject results need leadership attention, and what changed?
Learning gaps map	Which learners need help with which topics right now?
Study group action plans	Who works together, on what gap, with what practice and review plan?
Class support summary	What are the priority learning gaps in this class and subject?
Class support progress	What support was recorded for each group and what needs follow-up?
Group progress report	Who completed practice, who improved, and what should each learner do next?
Learner progress report	What does this learner need and what can the family and teacher review?

Read the learning gaps map

The landscape PDF starts with priority topics and proposed teaching actions. The following pages show a learner-by-topic colour grid. Red means below the support threshold, amber means below 80%, green means 80% or above, and grey/dash means there is no score. Missing evidence is not a failure. Learners with more recorded gaps appear first. Large classes and topic lists are split across labelled pages so names and scores remain readable.

This map shows current combined learning evidence. It is not a history of weekly scores. Use School academic review for dated comparisons. In that report, change compares the same learner, subject and source with at least two scored observations in each period. Different assessments can differ in difficulty; these are observed score changes, not standardised growth or proof that AI caused improvement. Offline term marks and direct AI tutor session history are not yet included.

Turn the report into action

Ask the subject teacher to confirm the named gaps, model an example, assign focused practice and check learners independently. Agree a review date, normally within one week. Group progress reports distinguish missing reassessments, incomplete practice, persistent low topic scores and declining scores. Recommended actions are proposals, not claims that a teacher has already carried them out. No precise score gain is promised.

What’s new - 10 September 2026

Removed the demonstration notice from all Intervention Centre PDFs, including School 71 and the school-wide academic review. Learner records and reported scores are unchanged.

What’s new - 13 September 2026: track teaching and reassessment

Use E-learning Dashboard → Follow-up actions to keep an owner, review date, teaching log and matched reassessments for a class/subject support plan. Start from a dashboard result, select learners and optionally link their saved study group. The group’s topic labels and assigned practice appear while preparing the plan.

Keep creating groups and assigning marked checks here in the Intervention Centre. Record completed teaching and review those checks in the dashboard follow-up action. Its saved starting scores and reassessment history show what remains to be taught or assessed before closing the plan. See the follow-up walkthrough.