Notice board, newsletters, diary and events
Not everything should be an SMS. These four channels are for information people go and read, rather than information pushed at them.
Notice board
Section titled “Notice board”Communication → Notice Board publishes notices inside ShuleOne. They appear on the dashboards of the audiences you choose — staff, students, parents — and in the parent app.
The notice board lists each announcement, its audience and publishing status.
Set the title, the body, the audience and how long it should stay up. Notices with an expiry date disappear on their own, which keeps the board current — a board full of last term’s notices is one nobody reads.
Use it for anything with a shelf life: closing dates, sports fixtures, meeting notices, uniform reminders.
Newsletters
Section titled “Newsletters”Communication → Newsletters produces a longer, formatted piece — a termly letter from the head, an events roundup, exam results in context.
Newsletters with their audience, delivery status and row actions.
Newsletters can carry images and attachments and are sent by email or WhatsApp rather than SMS. Publish to the notice board as well, so parents who miss the email can still find it.
Communication → Diary is the shared school diary: what is happening and when. Entries are visible to the audiences you choose and appear in the parent app.
Diary entries can be filtered by class and subject.
Keep the term’s known dates in it from the first week — closing and opening dates, exam weeks, half term, sports days, parents’ meetings, public holidays. A diary populated in advance answers a large share of the questions the office is otherwise phoned about.
Events
Section titled “Events”Events covers occasions that need more than a diary line: prize giving, an inter-school fixture, a trip, a parents’ meeting. An event has a description, a date and time, a venue, and an audience.
Where an event affects attendance, also record it under Attendance → Events so the day is not counted against attendance figures.
Choosing the channel
Section titled “Choosing the channel”| You want to | Use |
|---|---|
| Reach every parent now | SMS |
| Send something long or formatted | Newsletter |
| Publish something people can look up | Notice board |
| Record a date | Diary |
| Organise an occasion | Events |
| Talk to one family | Direct message |
The common mistake is sending everything by SMS. It costs money per parent, it is limited to 160 characters, and a school that sends four texts a week trains parents to ignore them — which matters on the day one of them is important.